FAQ

Questions, answered.

Everything parents and athletes ask before joining. Something missing? Reach out and we will answer it directly.

What is Visible Athlete?

Visible Athlete is a relationship management system for your athlete. It shows them which college coaches are watching, keeps every coach relationship organized in one place, and tells them what to do next, so they build real relationships with the people who recruit. Talent alone does not get recruited; visibility does. Your athlete learns the method in the Strategy Academy, tracks every coach on their Board, gets a personalized Game Plan, and turns their X account into the place coaches find them, all season.

Who is it for? What ages are supported?

Football players in grades 8 through 12. Current 8th graders getting ready for high school can join now. Our youngest athletes focus on the Strategy Academy, My Team, and My Trail, and grow into coach outreach as their high school career starts. Athletes must be 13 or older. Athletes under 18 use Visible Athlete with a parent or guardian on the account, and a parent or guardian completes checkout.

Is there anything free?

Yes. The library is six free things we give every family before they pay anything: five downloads (the profile audit, the first 30 days checklist, this season's coach-contact calendar, the five things a recruiting service charges for that your athlete can do this week, and the intro DM template) plus a five-day email course, 30 Days to Visible, that walks your athlete through the first month. One email gets you all of it, and Coach Watch every Monday, a two-minute note on what college coaches can do that week. Open the free library.

My athlete has to be on X. What access do you actually get to their account?

Read access only, and it is worth being precise about what that means. When your athlete connects their account, Visible Athlete can read their public posts, their profile, and who they follow and who follows them, plus a notice when a coach DMs them. That is how coach follow-backs and DMs land on their Board automatically. That is the entire list. We cannot post, reply, or like as your athlete, because the permission to write does not exist on our end. We cannot send direct messages, and we never store or show what a message says. When a coach DMs your athlete, we record who reached out and nothing more. And we never see a password: the connection happens on X's own site, so their password is never typed into our platform. Your athlete writes and publishes every post themselves, and the Strategy Academy teaches them exactly what to post and what to avoid. You can revoke the connection at any time from X's connected apps settings, without asking us and without cancelling your membership. As for why X at all: it is where college coaches actually recruit. They post camp dates there, they find film there, and they follow the players they are tracking there.

What does it cost?

Standard membership is $79 per month. The first 50 founding members lock in $50 per month for as long as their membership stays active. Cancel anytime from the parent billing portal.

Can I add a sibling?

Yes. Add a sibling athlete to your membership for $25 per month each. Same parent account and billing, and each athlete gets their own login, their own Playbook, and their own Game Plan.

What does the parent do?

The parent completes checkout, manages billing, and stays in the loop. The athlete does the work, that is the point. Parent tools, including a parent dashboard, are on the roadmap after launch.

Does my athlete need an X account?

Yes. College coaches recruit on X, and that is where visibility happens. The Strategy Academy walks your athlete through setting the profile up the right way, step by step, even if they are starting from zero.

Do you guarantee offers?

No one can honestly promise offers, and you should be careful with anyone who does. What we promise is visibility and a proven system, the same approach that has helped athletes earn 40-plus offers and commitments at every level.

When does my athlete get access after payment?

Immediately. After checkout, a claim link arrives by email. Your athlete taps it, sets a password, and starts their onboarding and first modules right away.

How do I cancel or change my billing?

Anytime, from the parent billing portal. Open Manage billing from your athlete's Playbook, or use the link in any receipt. The portal signs you in with the parent's email, the one used at checkout, so have that inbox handy. Update your card, view invoices, or cancel in a few clicks. If you cancel, your athlete keeps full access through the end of the month you already paid for. No hoops.

What happens if a payment fails?

Life happens, cards expire. You are billed monthly on the date you signed up, and if a payment does not go through, we email you right away with a secure link to update your card and automatically retry for up to two weeks. Your athlete keeps full access that whole time. If payment still cannot be processed, the account is paused, not deleted. Everything is saved, and paying the open invoice from the parent billing portal picks up right where you left off.

If we cancel, can we come back?

Yes, and nothing is lost. Your athlete's profile, progress, Board, and Game Plans stay saved. Founding Members who return within 90 days of canceling keep their $50 founding rate, just reach out and we will send your private rejoin link. After 90 days, rejoining is at the standard $79 rate.

50 founding spots

Got what you needed?

$50 a month for the first 50 founding members, held for as long as the membership stays active. After that, $79.

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